Submit a ticket for marketplace support

Attention this support contact page is only for Marketplace requests. Our Elite Gamer Marketplace is handled by a separate special team to solve any of your issues. Do not try to chat or contact the main site support as they will be unable to solve your issue. It will only add confusion and delay your response.

The best method for receiving support for any marketplace related issues is to submit once to either:

1. Click the ? icon in the bottom right hand corner to create a ticket or fill out the below.

2. Send us an email at

In your message include as much detail about your problem as possible. The user name of a problem buyer/seller and the offer id. For example, the offer Id 433 is from

Lastly make sure you review all our guides as they can answer most questions quickly: