Buying a product from our marketplace is easy, safe, and secure! Buying an item takes seconds, just search for your item, choose your payment option and done! Protecting Buyers is our highest priority so we have you covered under the MmoGah Buyer Guarantee.
Please make sure to fully review the details of item that you plan to purchase. If you have any questions, we highly recommend that you contact the Seller first to get the answers before making your purchase.
The following information is required to complete your purchase:
Secure Payment Options
You can purchase an item in our marketplace using any combination of the following. Only payments made through our website will be secure. Outside transactions are not protected or supported by our scam detection:
- Cash Balance, this is the cash balance amount you receive for selling an item in our marketplace.
(When you have cash in Balance, you can directly place your order and then choose Balance to pay, just like other payments.)
- PayPal (Credit/Debit Cards)
- Crytopcurrency (i.e. Bitcoin)
- Payssion (i.e. prepaid cards)
Insecure Payment Options
If you are told by a seller to pay outside our website the transaction is not protected. This is highly risky and you must do additional verifications and checks to ensure the seller is not a scammer. We advise you only to purchse from Trusted Sellers with positive feedback (Make sure to check their user profile page).
Only rate a seller once the order has been delivered and you confirmed it meets the listing description. If you do not rate a seller after 48 hours the order will automatically be marked as complete.
Cancellations and Refunds
An offer can be declined by the seller and no money will be sent. In order to request a refund the buyer must have not received any goods and the seller must agree to a refund. Cancellations or refunds are not permitted once an offer has been marked complete.
Disputes and Scams
If you have an issue with your purchases and your payment was made through our website make sure to report the problem to us inside the offer page. We will attempt to resolve the issue with the provided proof from both parties. Communications must be made on our website at all times. Any off site chat such as Skype, Discord, email will usually result in a scam.
Unfortunately if you made an insecure payment directly to the seller we are unable to support you. We advise you contact your payment provider to attempt a refund. You can also report the user to make sure they are banned and prevented from scamming future buyers.