For Elder Scrolls Online PC servers, many customers filled user ID without an @ as character name or wrong character name when they placed their ESO Gold orders on MmoGah.com, which caused some issues. So we improved the form of our ESO payment page.
And we explain the difference between user ID and character name for ESO PC servers here.
Firstly, we need to know about the user ID. Every player has an account name and password to log in the game. The user ID is made up of @+the account name.
In game, you can also press "G" to check your guild and you can see your user ID on top left.
Secondly, let's talk about the char name. For the char name, there is no @ before the word of your char name. And the char name can be made up as 1-3 words. For example, xxxx,xxx xxxx or xxx xxxx xxxx.
We can also check the character name in game. When you have chosen a character and logged in game, you can press “C” and you will see the character name on top left.
Finally, we do hope that every customer on MmoGah.com will have a good experience with us!