We support refunds based on the actual progress completed, but you must follow the platform's procedures. If the booster fails to make progress as agreed or engages in unauthorized actions (e.g., consuming in-game currency or items without permission), you can submit evidence (such as progress screenshots or records of resource changes) via the platform to request service termination and a refund for the unfinished portion.
If you cancel midway for personal reasons (e.g., suddenly deciding to stop the service or causing progress confusion by logging in independently), the platform will calculate the cost based on the completed rank progress and refund the remaining amount. A small efficiency deposit may be deducted in such cases. All refund processes are guaranteed by the platform to ensure the security of your funds.
No matter what issues or concerns you encounter, our 24/7 customer service is always available to assist and mediate. Your satisfaction and trust are our top priorities.