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• Ordering: Can I Use a Fake Phone Number When I Register?
  Answer: We do not recommend it. We will very rarely if ever need to call you, and we will never share your phone number. Your information ...
• Ordering: My Character Name Has Extended ASCII Characters (ex: how do I receive my gold?
  Answer: We advise you to contact with our Live-Chat to finalize your order, which guarantees the correct character receives the gold.  ...
• Delivery: How Will My Character Receive the Gold?
  Answer: We offer the safest delivery methods. You can see the details on gold landing page and you can choose any one of the methods that ...
• Delivery: How Long Does It Take for My Character to Receive the Gold?
  Answer: Your character will receive the gold in as short as 5 minutes in most cases, but it may take as long as 24 hours after ...
• Delivery: How Come I Never Received Any Info About My Order?
  Answer: We send out order confirmations to the email you provide. If there is any reason the order is held we will also email you the ...
• Payments: How to Pay with Credit Card or Debit Card?
  Answer: Once you are redirected to the Paypal page, you will see an option "Pay with an independent Credit Card", you can choose that option and ...
• Payments: How to Pay with Skrill / Money Bookers?
  Answer: The Same as pay via Paypal, you can choose Pay by Skrill / Money Bookers, then click Check Out. ...
• Payments: How to Pay with Western Union?
  Answer: Please click this link for step-by-step directions: Western Union.  ...
• Payments: How Long Does It Take to Get My Refund?
  Answer: If you pay via Paypal, the money will show up in your Paypal account instantly. If you pay via Credit Card, it usually takes 3-5 ...
• Payments: What Is a Pending E-Check, and How Long Will I Wait for the Delivery?
  Answer: A pending e-check is a type of payment option available to Paypal. A pending e-check is just like writing a normal check, except electronically. Just ...

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